Tracking the enquiries for your practice is essential to seeing how well patient bookings are performing. This can be determined based on how well your receptionist is converting the leads that come through to your practice.
For this reason we encourage our clients or practice owners to track every lead and what happens to them. To assist with this process we have created an excel document using which your receptionist can track every lead and whether or not they have converted.
These stats provide insight into how effectively your practice is converting the leads while also helping you identify areas of improvement so as to get the most out of the enquiries received.
Take the first step towards improving the performance of your practice.
Some example content has been provided within the document to help give you an idea on how best to use it.